“Pride goes before a fall” is a saying which we are all familiar with. Quite often we are too happy and complacent with what we have been doing. The praises showered on us by our bosses, colleagues etc keep us as happy as anyone could be. Once we have made a good impression, all we tend to do through a working day is to sustain the good impression – to smartly delegate the tasks in the 1st half of the day, to have an extra relaxed lunch in the noon and a then to have busy afternoon on facebook, naukri.com and g-talk. A half-an- hour follow up with your sub-ordinates (aka reportees) just before leaving would round it up. And you get another “good work” mail from your boss:
11:30 am on a Monday:
Boss: Arun, what happened to the launch preparations for Project X?
Arun: Sir it is all done!! We have done day wise planning for the next 2 weeks. I will show it you in 2 hours after making some fine tuning, sir.
Boss: Brilliant! Good work arun.
Arun: I knowww.. sir. Infact I have made similar plan for Project Z also.
Boss: What is project Z? I havent heard of that at all!!!!
Arun: It is the next main thing, sir. Will let you know.
Boss: Good show! You seem to have all the secret info.
11.45 am (Arun summons his reportee Ram):
Arun: Ram, WHAT have you done about launch preparations for project X?
Ram: Sir, we are yet to start it. We don’t even have basic information about the launch.
Arun: That’s YOUR mistake. I want a day wise plan with all the activities detailed in 2 hrs time.
Ram: Sir, But making the plan takes 2 days, as you know.
Arun: Ram, try to understand that this is a "dynamic company". You need to rise up to the occasion.
Ram: Sir, How about time till EOD today?
Arun: Ok. I will see you at your appraisal then. Be "Sensitive to the business needs", Ram.
Ram: Sir, Two hours would be fine.
Arun: There you are! Call me at 13:45 for the review.
Arun: Also need a similar plan for Project Z by tomorrow night.
Ram: What is project Z? I have no clue!!!
Arun: Even I don’t know. You find out. But I need it.
Arun: Ram, it is important to sometime work outside of your responsibilities and get yourself exposed to all aspects of business. That’ll help you grow up in this organisation and handle the REALLY COMPLEX things that I do.
Ram: Sure sir.
12:00 Noon to 13:30 hrs (Arun’s updates in no particular order)
12:02 Arun Anand “likes” the status message of Divvya Hariharan.
12:04 Arun Anand and Priya Sunder are now friends.
12.07 Arun Anand commented on the photo of Krishna Kumar
12.09 Arun Anand took the “ten questions to know your personality quiz”
12.12 Arun Anand is now using facebook in हिन्दी
12.15 Arun Anand is now a member of “Mumbai’s read newspaper while taking a dump” group
12.22 Arun Anand has found a wandering stallion on their farm in FarmVille
12.33 Arun Anand just answered a question: Is Chetna Iyer a Virgin?
12.59 Arun Anand commented on his own status: “The Jalebi in today’s lunch wasn’t good”
13:02 Arun Anand just joined the group “Indian’s company’s pay less & make you work more”
So that was a brief snapshot of what the extra ordinarily busily middley management (MM) do in several companies. Some other day-to-day tactics that the MM do are:
· Call for all important issue related meetings and directly make your presence felt in critical issues. Doesn’t matter even if they do not understand what the actual issue was. The senior management and the junior management understand it well, though. Let them speak to each other. You just need to be present as a middle manager. As a broker.
· When your sub-ordinate’s presentation is exceptionally appreciated, you just have to subtly tell the directors that it was all done under your guidance and it comprised fully of your ideas.
· When the senior management finds a fault, all you have to do is call your sub-ordinate on phone in front of the senior management and ask him for explanation
· All of your sub-ordinates good work is because of your guidance and all of your bad work is because of sub-ordinate’s lack of efficiency or attitude.
· Tell your sub-ordinates to work till mid night and solve an issue urgently. But tell them that you have to leave early at 4 p.m. due to some important official meeting and are unavailable on phone till 11 p.m.
· Shout out loud, by means of e-mails, or by holding meetings, the importance of building robust processes, doing long term planning and having a dynamic marketing framework. Do it once in at least 3 days.
Last but not least, always walk hurriedly. And keep talking to someone urgently, always.
So, coming back to the main topic, Once you have learnt the ropes discussed above, you are complacent and you have managed to learn the tricks to impress everyone around. When life’s all smooth, that is exactly when something goes terribly wrong. Some major major mess up occurs. What would you do? You have several options in front of you:
· To blame it on a subordinate stating he’s the cause of the whole issue;
· And / Or to get involved in the issue and find a plan B to resolve it;
· And / Or to put in a process so that the mistake will not be repeated;
· And / Or to apologize and accept the full responsibility of the mistake and take the ire of senior management.
As aspiring corporate honchos, even the most cunning of middle managers would try to rise up to the occasion and “solve” the problem than escape it… At least we’d ensure that we stay put even if a colleague or a subordinate or a boss is sacked. But surprisingly, the new trend in today’s 3G India is to just “escape” or “flee” oneself from the burden of “solving” it.
In other words, Resign!! This new age management concept has originated from none other than the Govt of India’s leadership. All the management guru’s by from drucker to kotler would be appalled at this strategy, which is invariably the best among all the options.
Here are few questions to test your MQ (Management Quotient):
Q1. What should you do when a plane crashes at Mangalore due to a bad runway?
As a responsible civil aviation manager, you should immediately resign. So that you need not sit through the burden of planning for modernizing the airports, raising funds again (what you raised initially was converted into a 17 storey palatial residence in your wife’s name at Worli seaface), fighting with AAIs, and fighting the innumerous no of PILs against you.
You are saved of all the aftermaths of such a shameful episode by a simple resignation. Also, After two-three months, when the govt finally finds that you have whacked the Rs 2000 cr approved in 1993 budget for modernizing the Mangalore airport, you are no longer the minister. As you have already resigned, they cannot sack you also. How wise!! And you are in a ferry from Vancouver to Victoria when the press is hunting you down there. And In addition to all this, you come out with an elevated public image: “Wow. Mr. Patel resigned when the tragedy happened. Whatay responsible minister he is!” You have ensured your victory in the next election. And your worli seaface house will stand for another 100 years. Phew!
Q2. What should you do when naxals attack a town in your country and claim 112 lives?
Resign!! You can save yourself of the burden of by-hearting the names of dense forests in the country, memorizing the names of various naxal outfits, their mother organizations, their affiliates, their hide-outs locality names, the names of their chiefs, the names of nearest police regiments in these areas. You can save 100+ interviews that you were to give on the TV, save 10+ LokSabha sessions, allegations from the opposition party, explanations by the police department etc etc.
Just resign!! Chances are that you’ll be hired back again as the finance minister when the current finance minister would offer resignation on some imminent issue. And he can take the seat of Home minister!
The Resignation Escalation Matrix is as below:
· The ministry is formed and the new Railway minister has allocated Rs 3000 cr for railway upgradation (in other words, his Worli sea face or Jumera Island home upgradation)
· If a train accident occurs, the railway minister should resign, having pocketed Rs 500 cr already
· If a train accident happens again, the new railway minister should resign, Rs 400 Cr gone with the wind.
· If a 3rd train accident happens, the PM should resign, He always got Rs 800 cr btw.
· If a 4th train accident happens, the govt blame British who laid the tracks in 1810 for low quality work and opposition to blame govt.
· If a 5th accident happens, the opposition will win the election and the current ministry collapses. New railway minister appointed. New vision. New budgets.
· If a 6th accident happens, go to step-1, start all over again, Increase budget allocation to Rs 4000 cr this time.
· Go to step-1. Don’t waste time.
It doesn’t really matter even if nothing happens on Railway infrastructure per se.
Similarly, top-6 reasons to resign from your current Job
· You have done some major mess up which you can’t pass on to anyone else in the organisation. Not even to the canteen fellow.
· Having relentlessly spent time on facebook, twitter, You feel you have done work Rs 20 Crores and hence deserve atleast 10% of that as your commission. And the company feels that your expectation is very high.
· You feel that you have talked the word “paradigm shift” the maximum in the meetings. But you realised that your silent south Indian colleague got the maximum bonus.
· You feel that you are the cause of the organisation’s existence and the organisation feels the otherwise.
· Your boss followed up with you on a work related matter, in a polite and gentle way, in front of your crush Catherine. But for some reason you had told her earlier that you were the boss.
· Your boss just realised that even the emails that you sent were written by your sub-ordinates. Out of hurry, you one day forgot to remove the signature of your reportee when you forwarded it to all.
Phew...
